No, we carry more items in the retail location than you'll see displayed online.

Yes, you'll have the opportunity to include a gift message free of charge when completing your order.

In person and online, we accept Visa, MasterCard, American Express and Discover, as well as debit cards displaying the Visa or MasterCard logo. At the retail location, we also accept cash (U.S. currency only).

Delivery hours for items purchased from the gift shop, either online or at our medical center retail location, will be delivered Monday through Friday 10 a.m.–4 p.m. Pacific Time.

No. All items are delivered free of charge to patient rooms and employee offices at Cedars-Sinai Medical Center.

The recipient must be present at the time of delivery, or the item(s) will be held for another delivery attempt the next day. Most items can be delivered to any patient's room or on-campus employee's office in the medical center. The 4th through 8th floors of the Saperstein Critical Care Tower (Intensive Care Unit) are not permitted to accept delivery of flowers, plants or balloons per hospital policy.

Call the Gift Shop at Cedars-Sinai at 310-423-5241, and someone will help you get the correct room or office number. You'll need to provide the recipient's first and last name, and in the case of new mothers, you'll need to provide the mother's first name, maiden name and (if different) married name.

If your order wasn't delivered on the day you placed it, it may have been placed after our delivery hours, or because the recipient was not present when the delivery attempt was made. In that case, it will be delivered the next day.

If the patient is discharged before the order can be delivered, we will notify you. The full purchase price will be credited back to the credit card used to place the order.

Returns and exchanges are accepted within 14 days of purchase with a valid receipt.

• Credit card purchases will be refunded to the original card used.
• Cash purchases may be exchanged for merchandise of equal or greater value, but we are unable to provide cash refunds.
• Phone chargers, headphones, reading glasses, and sunglasses are final sale and cannot be returned.
• Phone chargers and headphones may be exchanged if they are not working or if the wrong type was purchased.
• Sale items are final sale and cannot be returned.
• We are unable to process returns or exchanges without a receipt.

Please call the Gift Shop at Cedars-Sinai at 310-423-5241. Be sure to have your order number ready when you call.

Our hours of operation are:

• Monday, Tuesday, Wednesday, Friday: 8:00 a.m. – 5:30 p.m.
• Thursday: 8:00 a.m. – 7:00 p.m.

• Saturday: 10:00 a.m. – 5:00 p.m.

To ensure your order is changed or canceled, you must call the gift shop before the delivery period begins. For example, if you place an order on a Thursday at 6 p.m. Pacific Time (U.S.), you must call the Gift Shop at Cedars-Sinai before 10 a.m. Pacific Time (U.S.) on Friday, which is when deliveries would begin for that day.

If your order is scheduled for delivery today, you may be able to change or cancel your order as long as the order has not been delivered yet. Unfortunately, we can't guarantee a specific delivery time, so we can't guarantee that we'll be able to accommodate same-day order changes or cancellations.